Brand-New Customer Experience in Elabscience

2012-08-26

With the rapid development of electronic commerce, on-line trade demonstrates forceful momentum. You can get anything by clicking your mouse. But owing to the lack of face-to-face communication and touch of the product, providing better customer experience is the crucial thing for us.


Firstly, we provide information of every product as detailed as possible. Not only can you find information about the product itself, but also you can find articles concerning products in Resources. The methods and procedures mentioned in the articles should be paid attention by the operator to get satisfied results.


Secondly, if you have some other questions, you’re favored to contact us by Email, phone or Skype on our website (www.elabscience.com). Your question will be answered as early as possible. Via communicating with our Market Department, you would know which express is more convenient for you, the date of delivery and the term of payment.


Last but not the least, Elabscience will assume all responsibilities if the product itself have quality problems. So you will get the same free product you ordered without having to pay the freight. When using Elabscience products, you can turn to us for help if you run into any questions. Putting our customer’s needs first is our objective.


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